Refund Policy
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Subscriptions. Paid plans are billed in advance on a recurring basis (monthly or annually,
depending on the plan you choose) through our payment processor, Stripe.
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Cancellation. You may cancel your subscription at any time from the Subscription tab in
Settings. Cancelling stops future billing, but does not refund the current billing period — you'll
keep access through the end of the period you've already paid for.
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No partial-period refunds. We do not offer prorated or partial refunds for unused time
within a billing period, whether you cancel partway through or downgrade to a lower-priced plan.
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Exceptions. If you believe you were billed in error — for example, a duplicate charge or a
technical issue that prevented you from using the service — contact us and we'll
review it. Refunds outside the cases above are granted at our discretion.
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How refunds are issued. Approved refunds are returned to the original payment method via
Stripe and may take several business days to appear on your statement.